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Over 60 highly trained Audio professionals working consistently for JMM. Now, that’s a well oiled machine and we’re the onl ones that can say this. Each of our Audio Pros are constantly working on JMM projects. They understand our production process, communication protocols and quality standards. Here is where our size and large number of happy clients really pays off. 

Project management is the heart of what we do. We’ve been refinding out process since 1995 to make sure that every project gets done on time and is up to our quality standards. We manage projects through Basecamp, communicate via Slack, and deliver internally through encrypted VPN. Project managers handle each project and supervise the project all the way through recording, post production, QC1, QC1 Fixes, QC2, QC2 Fixes, Mastering, Final Checklist then delivery to the client. This is part of the JMM difference and why our projects are always on time and always sound great. 

Each step in the process is handled by a different Audio Professional. This makes sure that we always have “fresh ears” on the program This is because we’ve found that ‘if you miss a mistake the first time, you’ll almost always miss it again’. And once someone has observed something in one state, they assume that it will be that way in the future. It’s a perceptual phenomena called change blindness and we find that it occurs with what one hears as well as what they see. To avoid this problem we make sure that no one can work on a project at more that one phase: Recording Engineer, Audio Editor, QC1, QC2 and Mastering will all be different people. This is all orchestrated by the Project Manager, and by our extensive QC processes and checklisting.

A young John Marshall himself used to enjoy going up in his Stepfather’s Cessna single-engine plane as a boy. Sitting in the cockpit before every flight he would watch his Stepfather carefully go over the checklist that was on a clipboard affixed to his leg. “Fuel. Check. Flaps. Check. . .”

John took this idea and applied it to several parts of the process of producing audio programs.But we took it a step forward – two people have to sign off on every step. The final delivery of a program can be a quite mundane process of checking that has a dozen or so things have been done correctly. Checklists ensure that nothing is missed. This is why every project is required to have the fill initial each setp on the checklist along with another project manager is required to double check that each step done correctly and initial to confirm. Then the checklist is printed and left at the CEO’s office door. Yes. It’s that important.

Here’s a few of our happy, long-time clients: